Pro Theme Design Forum » Mimbo Pro and Dispatch » Technical Help

Migrated To a new Server and images wont show anymore

  • Started 3 months ago by mnbappy
  • Latest reply from Ben
  • This topic is not resolved

  • ismail [profile]
  • Member
  • Posted 3 months ago #

Hi,

I migrated to a new server, and all my images are no longer displayed. Please see http://www.ramadan.co.za

Hi - sorry to hear you're having problems. I checked your site and am not sure what the problem could be at the moment since it looks set up correctly. Would you mind updating TimThumb - you're using a version that is a little out of date and the latest version has had a few bug fixes that may help added.

You can get the latest version here: http://timthumb.googlecode.com/svn/trunk/timthumb.php

  • ismail [profile]
  • Member
  • Posted 3 months ago #

I have updated, however there is still an issue.

Thanks - that helps a little. If you now right click one of the images and open it in a new tab then you can see the errors that are stopping the image from resizing. In this instance you have a server setting that is stopping the image from resizing:

http://www.ramadan.co.za/wp-content/themes/mimbopro/scripts/timthumb.php?w=200&h=215&src=http%3A%2F%2Fwww.ramadan.co.za%2Fwp-content%2Fuploads%2F2011%2F08%2Feid_mubaray-300x225.jpg&a=c

If you could contact me through the helpdesk - and send me ftp information for your site, then I would be happy to take a look and see if I can work out what isn't working.

http://prothemedesign.com/r/helpdesk/

  • issy [profile]
  • Member
  • Posted 3 months ago #

I keep getting the following error when trying to submit.

1 error prohibited this guest request from being saved
There were problems with the following fields:
Ticket queue incorrect id

  • issy [profile]
  • Member
  • Posted 3 months ago #

this happens no matter what i select. under queue

  • issy [profile]
  • Member
  • Posted 3 months ago #

Ok, it works once you register. There are 3 different login's for your themes. Really inefficient (1 to download files, 1 to post on this form and another for support. )

Also the support registration does not work with emails with few then 7 characters in the name, a silly constraint since it's extremely easy to have an email address with few then 7 characters in the username.

I know about the problems with the logins. It's a side effect of being a teeny tiny operation and not being able to pull everything under 1 roof. I do have plans to do something about it, but it all takes work so I don't know when it will happen :(

I assure you it's as frustrating for me as it is for you (I have to do all the logging in and out as well).

Anyway - I replied to your issue on the helpdesk.

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